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Many companies are considering the strategic objective of migrating to the cloud, are you one of them or have you already migrated?” asks SDL’s Neil Ferguson (left), who will be moderating one of the knowledge exchange round tables at T-UPDATE in Tallinn.
Presentation based on questions asked by localization professionals in Dublin + my view on the future of the Machine Translation technology for the now and near future (2019), including fundamental changes in the task of post-editing.
– Overview from 2017 to 2019
– Myths around MT
– Use Cases
– Worth the investment?
– The human value
– Reflections about Post-Editors and Post-Editing in 2019
Designing a career path for your employees that align their personal objectives with your company development.
Although we rely in our team members for our companies to excel, we often skip the most important part: implementing a bidirectional communication system where your professionals can grow together with your company.
Can small companies offer an attractive career path and benefits? Could you disclose everyone´s salaries within your organization? Probably not because sometimes they are difficult to justify. In small and medium side companies, hiring packages are often done on the spot, without a proper long-term view.
You know what you expect from your employees or subordinates, you spot a “model” worker when you see it but do they understand what´s expected from them to promote or to excel in their tasks? Do you offer counselling so they can amend what is not going well? Is your bonus system clearly defined and executed so it aligns company and individual objectives? Do your team members have a clear understanding of the career path you can offer them?
A job description can be executed with very different results and with different approaches. In this presentation, I will share different examples of bonus remuneration schemes and why they failed or succeeded along with the design of a career path that intend to make people shine.
The service design methodologies can help to design your services according to the needs of your customers so that the service is user-friendly, competitive and relevant to the customers. By re-designing your activities, communication and infrastructure there might be a possibility to radically improve the quality of your services as well as the interaction between your company and customers.
This case study introduces DelinguaCX, a Delingua customer experience project. The project was launched in 2018 with the help of a professional service designer to really understand what makes customers tick and how to improve customer experience and value of the services provided in a market where someone else can always offer the service cheaper.