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The theme for T-UPDATE on Management & Sales – the annual conference of the European Union of Associations of Translation Companies’ annual
conference taking place in Tallinn 25/26 April 2019 is ‘People, Looks and Tech’ – turbo-charging your business and serving clients better
• Anyone seeking to refresh their businesses
• Any language business looking to discover creative techniques to get the best out of their most important assets – the people who work for and with them
• Those interested in sharpening their internal and external communications; harness and use information to co-ordinate all areas of an operation (particularly sales and project management) to help avoid production difficulties and serve customers better
• Those concerned with managing teams effectively across continents taking into consideration time zones and cultural differences
• Those contemplating remodelling their language businesses – particularly when planning to offer new innovative services and break into new markets
• Language Service Providers planning to invest in new technology and avoiding the most common pitfalls
• LSP decision-makers anxious to stay ahead of the new technology curve and plan strategically for the future
For the 14th EUATC annual conference the T-UPDATE format is being refreshed. Motivational speakers will deliver TED-Talk style presentations around the main themes of the conference.
We are introducing round table-themed knowledge exchange and debate sessions. These will be moderated by nominated thought-leaders and the deliberations will be fed back by rapporteurs to the main conference plenary sessions. This will be a prompt for debate and interaction between delegates and panels. There will be a minimum of 10 such themed knowledge exchange round tables on both days.
Some of the best feedback from past T-UPDATE conferences has been generated by presentations from speakers who have shared experiences when things have gone wrong, what was learned and what measures were put in place to avoid future set-backs. We will be devoting a session that will allow LSP operators to confess all and share the solutions they developed to overcome problems re-occurring in the future.
The opening day of the 2019 event will be devoted to topics related to management, sales and human resources, while the second will focus again on management, but related to the day’s key theme, which is technology.
The organising committee is particularly interested in paper submissions or case studies that cover the following areas:
1. Management approaches that maximise wellbeing, motivate teams, avoid burn-out and build effective teams
2. The management of teams to overcome silo approaches, co-ordinate the tensions between the promises made by sales teams and the ability of project managers to deliver on time and at the highest quality
3. Techniques to build effective long-term relations by managing customer expectations on quality, delivery and price
4. Addressing the challenges of working with individual freelancers you may never meet or are based in other countries while, at the same time, building team spirit
5. Marshalling information and implementing robust communications strategies leading to optimum operational effectiveness
1. Considerations needed to refresh a brand that:
• matches changing services
• reflects the quality of your offer
• deploys social media, photography and video
• ensures your team sticks to a new corporate image
• measures the impact of a rebrand
2. Creating marketing strategies that meet the challenges of developing sales for new services in existing and fresh markets, while ensuring that your branding reflects the quality level of service offers
3. Dress to impress: 10 ways to make your small business look better and/or bigger
4. What will your business look like in 2030 and what would your business look like if it was a technology company?
1. The technologies that could be game-changers, eliminating bottlenecks, speeding up workflows and increasing profits
2. Incorporating MT in your sales process and whether the approach needs to be different in different countries
3. Approaches needed when considering scaling up operations using technology
4. Technology that takes into account the international business environment in which it is used
Typically, papers will be up to 30 minutes long and will include an opportunity for interactive exchange with delegates. This may take the form of questions directly to the speaker from the audience or as part of an expert panel made up from others taking part in the session.
The organisers always welcome relevant platform contributions from technology companies that are strictly generic, rather than a deliberate sales pitch. However, we will only consider accepting papers from speakers from technology companies that have also committed to supporting the event as a sponsor.
It should be noted that the suggested areas of interest shown are not exhaustive and paper proposals will be considered which address any perceived omissions.
The T-UPDATE organising committee always receives large volumes of submissions, so to make the task more manageable we are restricting the length of your submission to a maximum of 3500 characters. Should we require clarification on the scope of your proposed paper, the EUATC Secretariat will get in touch with you.
The following timetable will be strictly adhered to:
• Paper submission: Midnight CET on Monday, 10th December 2018 (strict deadline)
• Notification of organising committee decision: Monday, 14th January 2019
• Final version of accepted papers to be published: Thursday, 31st January 2019
Should you have questions about your submission email the query to: firstname.lastname@example.org
All submissions will be peer reviewed and evaluated based on originality, technical and/or research content/depth, relevance to the conference themes and readability. English is the official language of the conference. Authors are invited to submit full (and original research) papers (which have NOT been submitted, published or under consideration elsewhere by other conferences/journals). All papers must be submitted via the web portal on this site. You must complete all sections of the form and up load a high-resolution photograph of yourself.